A signal is only useful if somebody is watching.
Every system VDS installs can report to central-station monitoring, every hour of every day. Here is exactly what happens between the moment a device trips and the moment somebody arrives.
Verified response
Where cameras cover the zone, an operator looks before anyone is dispatched. Fewer false alarms, fewer fines, faster real ones.
Your call list
You decide who gets called and in what order, and you can change it whenever your people change.
System health
Trouble and supervisory signals watched too, so a failed camera or a dead panel battery is a phone call and not a surprise.
Scheduled service
System checks on one calendar, with the documentation you need for your carrier and, through our affiliate 1st FP, your fire inspections.
The Alarm.com app
Arm, disarm, watch live video, and manage users from your phone. As a certified Alarm.com partner, we run your system on a modern cloud platform, not a keypad you can only reach from inside.
We do not discuss our customers.
That discretion is part of what they pay for. What we are glad to share is verifiable: our Texas license, our history since 2002, and a walkthrough of exactly how we work.
Monthly, in writing, no surprises.
Monitoring is a monthly agreement with the term and the number stated plainly, on auto-pay if you want it. Ask what is covered and what is not, and we will point at the line.