Changing companies without going dark.
Most of our accounts were somebody else's first. A takeover is ordinary work: we survey what is installed, tell you what is worth keeping, and cut the monitoring over on a scheduled date. The site stays covered the whole time.
Survey
We inventory the panels, cameras, readers, and network, and note what is serviceable and what is not.
Straight answer
Keep it, repair it, or replace it, with the reason and the cost for each. If your system is fine, we will say so.
Scheduled cutover
A date, a window, and a technician on site. Signals move to our central station and we test every zone before we leave.
Documentation
New call list, updated permits and alarm registration, port maps and drawings handed to you.
Rip out equipment that works.
If your cameras are current and the panel is supportable, we will take it over and put the money toward the gap that actually matters. Replacing everything on day one is a sales tactic, not an engineering opinion.
Usually nobody picked up.
Service calls that took a week, a camera offline for a month, a bill nobody could explain. Ask us how we handle each of those before you sign, and hold us to the answer.